Where to get Support
For immediate support, dial ‘000’ for Ambulance Victoria or Victoria Police.
The Collaborative Centre is not a crisis support or referral service.
Get Help
If you or somebody you know needs support with their mental health and wellbeing, here are the services that can help.
24/7 support services
Mental health helplines can often provide quick assistance, advice, support and referral to other services that you may wish to connect with. There are many phone, online and text-based services that can help.
13YARN
Call for 24/7 crisis support for Aboriginal and Torres Strait Islander Australians
Lifeline
Call for support from anywhere in Australia.
beyondblue
Call for support for issues relating to anxiety and depression.
MensLine Australia
Free 24/7 telephone and online counselling for men.
Open Arms
Support for current and former defence personnel and their immediate families.
Suicide Call Back Service
Call for this free service for people having suicidal thoughts or family or friends affected by suicide.
Online and phone services
Mental health helplines can often provide quick assistance, advice, support and referral to other services that you may wish to connect with. There are many phone, online and text-based services that can help.
Anxiety Recovery Centre Victoria
Call for support with anxiety-related conditions.
QLife
Anonymous and free LGBTIQ+ peer support and referral for people in Australia.
Rainbow Door
Call, text or email this free specialist LGBTIQA+ helpline.
SANE Australia
Call for general mental health and wellbeing support.
Tandem Support and Referral Line
Call for support, information and referral for family members, friends and carers of people living with mental health challenges.
Yarning SafeNStrong
Call for free and confidential counselling service for Aboriginal and Torres Strait Islander Peoples.
DirectLine
Confidential alcohol and other drug counselling and referral in Victoria.
Safe Steps
Victoria’s 24/7 family violence response centre.
In-person services
If you would like to chat with somebody in person or via telehealth or video link, here are some services you may wish to contact.
Your GP
Your general practitioner can connect you with services and support that match your needs and preferences.
Mental Health and Wellbeing Locals
These free services provide walk-in and phone-based support for adults aged 26 years and over.
Mental Health and Wellbeing Connect centres
These free services are for people who support those with mental health and substance use issues or psychological distress.
Mental Health and Wellbeing Hubs
These services provide free support to people of all ages with issues including lowered mood, anxiety, substance use or addiction.